Corporate IT guys summed up in one quote

[TitanTiger 21,161]

From a ComputerWorld story titled “iPhones Trickle Into the Enterprise”:

"I have nothing against iPhone. It’s great,” says Manjit Singh, CIO at Chiquita Brands International Inc. “But we’re a BlackBerry shop, and I don’t think iPhone brings anything new to the table. It has a great user experience, but that’s all."

http://www.computerworld.com/action/articl...rce=rss_topic75

If that doesn't sum up 99% of corporate IT guys, nothing does. The iPhone doesn't bring anything new to the table, but we're against it because all it does is offer a great user experience and we use something else. I'm convinced sys admins and corporate IT guys were government bureaucrats in a former life.

[AUJarhead 70]

I agree on your views, as a consultant, I see it every client. No one likes change.

[Boonan 0]

In their defense, think how much time and money it takes to redo everything once you have a system in place.

[TitanTiger 21,161]

But just as often, it doesn't require redoing everything. It just requires some flexibility.

[DKW 86 7,883]

I have to deal with Charter Cable here in Decatur. If they dont have THE worst IT dept in America, I have never seen it. Ex. When you call customer service you will be switched from menu to menu about three times. folks, they are all the same menu.... Why would you have three menus of exactly the same thing? That was just for starters. The mandatory interactive computer voice that cant interact is next. What a complete waste of development time and money.

[AFTiger 282]

I have to deal with Charter Cable here in Decatur. If they dont have THE worst IT dept in America, I have never seen it. Ex. When you call customer service you will be switched from menu to menu about three times. folks, they are all the same menu.... Why would you three menus of exactly the same thing? That was just for starters. The mandatory interactive computer voice that cant interact is next. What a complete waste of development time and money.

I have discovered that if you scream "agent" or "operator" during the robot instructions you can bypass the robot and get a real person.

[DKW 86 7,883]

I have to deal with Charter Cable here in Decatur. If they dont have THE worst IT dept in America, I have never seen it. Ex. When you call customer service you will be switched from menu to menu about three times. folks, they are all the same menu.... Why would you three menus of exactly the same thing? That was just for starters. The mandatory interactive computer voice that cant interact is next. What a complete waste of development time and money.

I have discovered that if you scream "agent" or "operator" during the robot instructions you can bypass the robot and get a real person.

Hell, I am screaming anyway...

[AFTiger 282]

I have to deal with Charter Cable here in Decatur. If they dont have THE worst IT dept in America, I have never seen it. Ex. When you call customer service you will be switched from menu to menu about three times. folks, they are all the same menu.... Why would you three menus of exactly the same thing? That was just for starters. The mandatory interactive computer voice that cant interact is next. What a complete waste of development time and money.

I have discovered that if you scream "agent" or "operator" during the robot instructions you can bypass the robot and get a real person.

Hell, I am screaming anyway...

Yes but screaming sh-- or other appropriate words will not work.

[TitanTiger 21,161]

It's not much better even if you get through to actual people. Their customer service reps are bottom of the barrel. They've been trained in the most basic of computer terminology and otherwise work off of scripts. They have no authority to handle billing issues and make things right when they've screwed you over. So whether it's screaming at an automated voicemail system or screaming at a community college dropout who's been given no power to actually do anything to fix your problem, the end result is a lot of screaming and no solutions.

[DKW 86 7,883]

I have to deal with Charter Cable here in Decatur. If they dont have THE worst IT dept in America, I have never seen it. Ex. When you call customer service you will be switched from menu to menu about three times. folks, they are all the same menu.... Why would you three menus of exactly the same thing? That was just for starters. The mandatory interactive computer voice that cant interact is next. What a complete waste of development time and money.

I have discovered that if you scream "agent" or "operator" during the robot instructions you can bypass the robot and get a real person.

Hell, I am screaming anyway...

Yes but screaming sh-- or other appropriate words will not work.

Now you tell me....

[Justin5 20]

Well I LOVE my iPhone.

[AUJarhead 70]

Well I LOVE my iPhone.

Are you going to upgrade to iPhone 2.0? If so, how does that work with the initial contract you signed with AT&T? I'm stuck on Verizon, otherwise, I know I'd have one.

[Justin5 20]

Well I LOVE my iPhone.

Are you going to upgrade to iPhone 2.0? If so, how does that work with the initial contract you signed with AT&T? I'm stuck on Verizon, otherwise, I know I'd have one.

I'll wait and see on iPhone 2.0 but it sounds very tempting.

I have no idea with what AT&T will do with upgrading. I hope they make it reasonable enough, but that is not the cell carriers' M.O.

[SouthLink02 8]

The iPhone has arguably been one of the best devices I have bought in my entire life

It has completely changed how I used my cell-phone and allowed me to view the web when I want, check my email EASILY when I want, and use it for a calender/ipod/and other things.

I will get the 3G iPhone when it comes out and I will be saving my original iPhone in case I drop or destroy the 3G one