The immeasurable burden

[Tiger in Spain 0]

The grieving room was arranged like a doctor's office. The families and loved ones of 33 soldiers killed in Iraq or Afghanistan were summoned to a large waiting area at Fort Bragg, N.C. For three hours, they were rotated through five private rooms, where they met with President George W. Bush, accompanied by two Secret Service men and a photographer. Because the walls were thin, the families awaiting their turn could hear the crying inside.

President Bush was wearing "a huge smile," but his eyes were red and he looked drained by the time he got to the last widow, Crystal Owen, a third-grade schoolteacher who had lost her husband in Iraq. "Tell me about Mike," he said immediately. "I don't want my husband's death to be in vain," she told him. The president apologized repeatedly for her husband's death. When Owen began to cry, Bush grabbed her hands. "Don't worry, don't worry," he said, though his choking voice suggested that he had worries of his own. The president and the widow hugged. "It felt like he could have been my dad," Owen recalled to NEWSWEEK. "It was like we were old friends. It almost makes me sad. In a way, I wish he weren't the president, just so I could talk to him all the time."

Bush likes to play the resolute War Leader, and he has never been known for admitting mistakes or regret. But that does not mean that he is free of doubt. For the past three years, Bush has been living in two worlds—unwavering and confident in public, but sometimes stricken in private. Bush's meetings with widows like Crystal Owen offer a rare look inside that inner, private world....

Privately, Bush has met with about 900 family members of some 270 soldiers killed in Iraq or Afghanistan. The conversations are closed to the press, and Bush does not like to talk about what goes on in these grieving sessions, though there have been hints.

....For George W. Bush, these private audiences with the families of dead soldiers and Marines seem to be an outlet of sorts. (They are perhaps harder for Laura, who sometimes accompanies Bush and looks devastated afterward.) Family members interviewed by NEWSWEEK say they have been taken aback by the president's emotionalism and his sincerity....

Bush routinely asks to see the families of the fallen when he visits military bases, which he does about 10 times a year. It does not appear that the White House or the military makes any effort to screen out dissenters or embittered families, though some families decline the invitation to meet with Bush. Most families encourage the president to stay the course in Iraq. "To oppose something my husband lost his life for would be a betrayal," says Inge Colton, whose husband, Shane, died in April 2004 when his Apache helicopter was shot down over Baghdad....

"My main goal was to have him look at my son, look him in the eyes and apologize," says Colton. "I wanted him to know, to really understand who he has hurt." She says Bush was "attentive, though not in a fake way," and sometimes at a loss for words. "He didn't try to overcompensate," she says.

The most telling—and moving—picture of Bush grieving with the families of the dead was provided by Rachel Ascione, who met with him last summer. Her older brother, Ron Payne, was a Marine who had been killed in Afghanistan only a few weeks before Ascione was invited to meet with Bush at MacDill Air Force Base, near Tampa, Fla.

Ascione wasn't sure she could restrain herself with the president. She was feeling "raw." "I wanted him to look me in the eye and tell me why my brother was never coming back, and I wanted him to know it was his fault that my heart was broken," she recalls....

Ascione's family was one of the last Bush approached. Ascione still planned to confront him, but Bush disarmed her in an almost uncanny way. Ascione is just over five feet; her late brother was 6 feet 7. "My whole life, he used to put his hand on the top of my head and just hold it there, and it drove me crazy," she says. When Bush saw that she was crying, he leaned over and put his hand on the top of her head and drew her to him. "It was just like my brother used to do," she says, beginning to cry at the memory.

Before Bush left the meeting, he paused in the middle of the room and said to the families, "I will never feel the same level of pain and loss you do. I didn't lose anyone close to me, a member of my family or someone that I love. But I want you to know that I didn't go into this lightly. This was a decision that I struggle with every day."

As he spoke, Ascione could see the grief rising through the president's body. His shoulder slumped and his face turned ashen. He began to cry and his voice choked. He paused, tried to regain his composure and looked around the room. "I am sorry, I'm so sorry," he said.

MSNBC